Prescriptions and Observation Clinics

Prescription Ordering Process

The Neurodevelopmental Service uses an online platform for you to request prescriptions for your child.

How to Request Prescriptions Online: 

• Log in to our secure online portal
• Fill in the required information and submit your request

Please allow 5 working days for your prescription request to be processed. You will receive a text message when your prescription is ready for collection, please bring your ID when picking up the prescription.

If you are a Cardiff patient, your prescription will be ready for collection at St David’s Children’s Centre. If you are a Vale patient, your prescription will be ready for collection at Llandough Children’s Centre.

This process aims to improve efficiency and convenience for you, ensuring a smoother prescription fulfilment experience.

Observation Clinic Attendance Requirements

These clinics play a crucial role in monitoring the child/young person’s progress and adjusting their treatment plan accordingly. Non-attendance may result in the following consequences:

• Prescription Non-Issuance: Failure to attend the required observation clinics may lead to a delay in prescription being issued.
• Patient Discharge: Prolonged non-attendance without mitigating reasons may result in the discharge of the child/young person from our services.

Upcoming Observation Clinics

We will provide advance notice for all observation clinics, giving you time to schedule your appointments.

If you encounter any difficulties with the electronic prescription request system or need clarification on observation clinic schedules, please don’t hesitate to contact us on 02921 836789.